Privacy Policy
We try to constantly improve your service quality and experience while on our website and protect your security. Consequently, when using our website and other remote platforms, we collect the so-called. Ready -made records about you. Cookies (cookies) are used to use your experience to personalize, improve, and safety when using the website and other remote platforms. Specifically, for navigation simplification, desired information format, search options improved, customer safe authorization, marketing, website design optimization and better adaptation purposes.
With ready-made records, we identify the operating system version, the device model and other unique identifiers of the device, the length of time spent on the websites, the information on the opening pages, the history of the navigation, the browser information, the information on our website, which you have done And in what language do you read the information. We try to understand how you use our website.
We are processing your data for lawful purposes and their appropriate extent
We process and store your personal data:
To offer and improve the service, including analysis of orders, stored (endorsed) and basket products, analysis of statistics, customer behavior, etc.;
- to monitor the process of using our products;
- for the strength of your services by automatic loan;
-To send statuses related to activities on the site, such as e.g. Notifications for approving or providing successfully procurement; - for access to data for regulator or other supervisory authorities and audit companies in cases prescribed by legislation;
- for preparing various accounts, research and/or reporting;
- to test new products, systems and services;
- for the development/ improvement of our brands, products;
The basis for processing your data is: - Your voluntary consent to data processing;
- obligations under the legislation;
- the need for data protection to conclude a contract or to execute an existing contract;
- The need to process data for you / to consider the application;
- The need to process data to protect the interests of extras or third parties;
Product delivery and refund policy
We use different courier services to provide us with the customers in a timely manner.
During transportation, the company is responsible for damaging the item.
In terms of domestic policy, the consumer has no opportunity to order himself, unless the said is agreed with the company.
The order in the United States is delivered within 10 to 30 business days. In other countries within 20 to 60 business days. The customer has the ability to determine the date of ordering and time of order before the order is placed when ordering.
When delivering an order, the phone number indicated by the user will receive a code (a text message that also contains information that the user must view the visual condition of the goods obtained) and the user must dictate the courier that must confirm that the goods received are not visual Want
Prior to the delivery of the order (before the address or the process of being brought to the address), the user is entitled to refuse to order, and to recover the amount paid by his / her fully (within 10 business days) for which the user must contact the company on the specified email: Support@vmeuro.com